Refund Policy

We want you to purchase with confidence.

If you have any questions before buying, please contact us. We’ll gladly help you determine whether our plugin is the right solution for your project and answer any technical or licensing questions.

Before You Buy

To help you evaluate our products, we provide as much information as possible, including:

Detailed feature descriptions
Documentation
Free versions of our plugins (when available)
Responsive pre-sales support

We encourage you to review these resources before making a purchase.

Technical Support

If you experience any problems installing or using our software, our support team is here to help.

We’ll work with you to resolve installation issues, configuration problems, bugs, and reasonable compatibility issues. Our goal is to make sure the plugin works as advertised on a standard WordPress installation.

Please note that we cannot guarantee compatibility with every third-party plugin, custom theme, server configuration, or heavily customized website. However, we’ll always do our best to help identify the issue and suggest a solution whenever possible.

Refunds

Because our products are digital software delivered immediately after purchase, licenses generally cannot be returned or revoked once issued.

For this reason, purchases are normally non-refundable.

If you believe there has been a billing error or an exceptional circumstance, please contact us. We’ll review every request fairly and do our best to find a reasonable solution.

Our goal isn’t simply to decline refund requests—it’s to make sure every customer receives the product they purchased and the support needed to use it successfully.

Subscription Terms

Subscriptions are completely optional.

If you prefer, you may purchase a one-time license instead. A subscription is simply a convenient way to keep your license active without needing to renew manually each year.

Automatic Renewal

When you purchase a subscription, it will automatically renew until cancelled.

You can cancel your subscription at any time from your account dashboard or through your payment provider (such as PayPal), depending on how your order was placed.

Cancelling your subscription stops future renewals only. Your current subscription remains active until its expiration date.

Renewal Reminders

We don’t like surprise renewals any more than you do.

That’s why we send reminder emails before every automatic renewal:

30 days before renewal
7 days before renewal
1 day before renewal

Each reminder contains a direct link and simple instructions explaining how to cancel if you no longer wish to renew.

To ensure you receive these notices, please add our email address to your safe sender list and check your spam folder if necessary.

Renewal Charges

Renewal payments are processed automatically on the renewal date unless the subscription has been cancelled beforehand.

Because renewal reminders are sent in advance and subscriptions can be cancelled at any time before renewal, completed renewal payments are generally non-refundable.

If you ever have questions about your subscription, need help cancelling, or believe a renewal occurred in error, please contact us. We’ll always be happy to assist.

Our Commitment

We value long-term customers far more than one-time sales.

If you ever need help before or after your purchase, simply reach out. We’ll do our best to answer your questions, resolve technical issues, and ensure you have a great experience with our products.

Refund and Returns Policy